Privacy Policy

Pulse Residences ("Pulse", "we", "us") maintains this website at pulseresident.com. This policy describes what information we collect from visitors and clients and how we use it.

Information we collect

When you submit the consultation form, we collect the name, email, phone number, neighborhood or building, and notes you choose to share. We use this information solely to schedule and prepare for the requested conversation.

When you email us directly, we retain your correspondence to respond and to keep a record of the engagement.

Our website does not use marketing cookies. If site analytics are enabled, they are used only to understand aggregate traffic patterns and do not personally identify individual visitors.

How we use information

Information you provide is used only to (a) respond to your enquiry, (b) schedule a consultation, and (c) if you become a client, deliver the service you have engaged us for. We do not sell, rent, or share personal information with third parties for marketing purposes.

Client confidentiality

Details of client residences — including addresses, access arrangements, household routines, and photographic records generated during service — are treated as confidential and are not shared outside our service team without written consent.

Service providers

We use a small number of reputable service providers to operate this website and deliver our service (hosting, email, and secure database services). These providers process information on our behalf and are bound to confidentiality obligations.

Your choices

You may request access to, correction of, or deletion of the personal information we hold about you by writing to hello@pulseresident.com. We will respond within a reasonable time.

Changes

We may update this policy from time to time. Material changes will be reflected here with a revised effective date.

Contact

Questions about this policy may be sent to hello@pulseresident.com.