Luxury Manhattan residence at golden hour

Home watch · Manhattan

Home watch for Manhattan residences.

Weekly inspections, discreet care, and one trusted steward for luxury apartments, penthouses, and townhouses across Manhattan — from the Upper East Side to Tribeca.

A Manhattan residence sitting empty is a specific kind of exposure. The building doesn't watch your apartment; the doorman doesn't run your water; the super meets the plumber only if he's on the schedule. Pulse fills that gap with a standing weekly visit — the same day, the same time, the same steward — so an absent home is never truly unattended.

Every visit follows a fixed protocol adapted to your residence: full interior walkthrough, security and systems check, mail and package retrieval, plant care, running of water lines, and a written report with photographs delivered the same day. Ad-hoc requests — a plumber met at 6 a.m., a passport couriered abroad, a home warmed the day before you land — are billed hourly against a retainer.

What we do

Three principles, applied to every Manhattan visit.

Standing weekly service tailored to how you actually use your home.

Trusted

Background-checked. The same steward services your home every week. Owners meet — and may interview — that person before service begins.

Discreet

In, done properly, and gone. No lingering, no photography beyond the inspection record, no third parties on premises without your consent.

Responsive

Direct line to the person walking your rooms. Ad-hoc requests answered the same day, in most cases the same hour.

Neighborhoods

Upper East Side · Upper West Side · Midtown · Chelsea · Hudson Yards · West Village · Greenwich Village · SoHo · NoHo · Tribeca · Financial District · Battery Park City

Common questions

What is home watch in Manhattan?

Home watch is a scheduled inspection service for residences that are unoccupied for extended periods. Pulse visits your Manhattan home on a standing weekly cadence — inspecting interior, systems, and security, retrieving mail and packages, and delivering a written report with photographs the same day.

How does Pulse differ from a doorman or building staff?

Building staff serve the building; we serve your specific residence. We open the door, walk every room, run water, test alarms, coordinate with vendors, and produce a written record — activities outside the doorman's scope, and beyond what a building can guarantee for an individual apartment.

What does it cost?

Pricing is arranged in writing after a consultation and depends on residence size, systems, and additional concierge needs. There is a monthly retainer for standing service and transparent hourly billing for ad-hoc requests.

Do you carry insurance?

Yes. Pulse maintains general liability insurance and every steward is background-checked. Access protocols are agreed in writing before service begins.

Speak with us

Thirty-minute consultation. No obligation.