Luxury Manhattan residence at golden hour

Private estate management · NYC

Luxury home management in New York.

A single trusted point of contact for the running of your New York residence — from weekly care to pre-arrival readiness to on-call concierge.

Luxury home management is the discipline of running a specific, private residence so that it always meets its owner exactly where they left it — or, ideally, better. It is not the operation of a building. It is not the management of tenants. It is the daily practice of caring for one home, for one family, on their terms.

Pulse's engagement is composed of a standing weekly home watch, active vendor coordination, household readiness for arrivals and departures, and on-call concierge for anything in between. At founding, we serve Manhattan residences and expand the map carefully as the roster grows. All of it is delivered by one named steward and invoiced against a monthly retainer with transparent hourly billing — no hidden markups, no surprise line items.

What we do

What a Pulse engagement covers.

Every household is different; the shape of the engagement is not. Weekly service is the foundation; everything else is arranged around it.

Weekly home watch

The standing appointment with your residence — inspection, systems, security, and a written report every week.

Vendor & household

Cleaners, maintenance, specialty trades, deliveries, and building staff coordinated as an on-call extension of your household.

Arrival readiness

Climate set, groceries stocked, linens turned, florals placed — the residence prepared before you land and closed down after you leave.

Neighborhoods

Manhattan · Upper East Side · Upper West Side · Midtown · Tribeca · SoHo · West Village · Chelsea · Hudson Yards

Common questions

What does luxury home management include?

The Pulse engagement includes standing weekly home watch, vendor coordination (cleaning, maintenance, specialty trades), pre-arrival readiness (climate, groceries, linens, florals), post-departure close-down, and on-call concierge for anything the household needs between visits.

Is Pulse a property management company?

No. Property management typically serves buildings, tenants, or rental portfolios. Pulse serves individual private residences for the owners who live in them — often part-time — and treats each home as a single, whole engagement.

How do you protect owner privacy?

Client details — addresses, access arrangements, household routines, and photographic records — are held in confidence and are not shared outside the Pulse service team without written consent. Every steward is background-checked and bound by confidentiality.

Speak with us

Thirty-minute consultation. No obligation.